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Appointment reminders that cut no-shows

Customers get a reminder before the appointment, can move it with one tap instead of vanishing, and the freed slot is offered to your waiting list the moment someone cancels. Nobody picks up a phone. It is the cheapest service in our catalog and the fastest one to prove.

What problem this solves

“Four people didn’t show up last week. Nobody called them, and nobody filled the slots.”

Four people did not show up last week. Nobody called them, and nobody filled the slots. That is two losses from one event: the appointment that did not happen, and the person on the waiting list who would have taken it if anyone had asked in time.

It keeps happening because chasing confirmations is nobody's real job. It is what the front desk does if the morning is quiet, which means it happens least in the weeks when it matters most.

You already have the number. Multiply last month's missed appointments by your average sale. That is the amount this service is meant to win back, and it is your figure, not ours.

What it gives back

Every rescued slot is money booked the same day. It is the cheapest thing in this catalog to build and the fastest to prove.

Market contextAppointment software companies in Latin America report 40–65% fewer no-shows when patients get WhatsApp reminders with a confirm button.

What happens, step by step

Customers get a reminder, can confirm or change their time with one tap, and any empty slot is offered to your waiting list. Nobody on your team has to pick up a phone.
  1. 01Appointment booked
  2. 02Reminders 72h, 24h and 2h before
  3. 03Confirm or move with one tap
  4. 04Cancellation noticed
  5. 05Slot offered to the waiting list
What it connects to
WhatsAppAutomatic follow-upGoogle CalendarYour appointment softwareText messages

Who this is for

Healthcare, beauty and aesthetics, and any professional service that books time in slots: clinics, dentists, salons, physiotherapists, and consultants who bill by appointment.

It suits everyone from a single practitioner upward. A one-chair clinic recovers fewer slots but also pays the least for the setup, and the ratio holds. That is why we usually suggest this first when the budget is tight.

It is strongest in Latin America and the US Hispanic market, where WhatsApp reminders with a confirm button reach people that texts and email do not. Appointment software companies across the region report 40 to 65 per cent fewer no-shows with this approach.

Sectors
Healthcare · Aesthetics · Professional services
Strongest fit
LatAmUS Hispanic market

What it costs

Setup and monthly care, by company size. These are the prices we would actually quote. See the full pricing page.
Setup cost and monthly retainer by company size
MicroBuild$350–$700Monthly$100–$200/mo
Small businessBuild$800–$1,600Monthly$250–$450/mo
Mid-marketBuild$2,000–$3,500Monthly$500–$900/mo

All prices are in US dollars. Work outside the agreed scope is $35–$60/hour. The cost of AI services is passed on at cost plus 20%, or you can use your own account with the AI provider.

Frequently asked questions

How many reminders, and when?
The default is seventy-two hours, twenty-four hours and two hours before, each with a one-tap confirm or reschedule. That is a starting point, and we adjust it to your no-show pattern. A beauty clinic and a dental practice do not lose appointments in the same way.
Will it annoy patients?
Three messages with a button is about what people now expect from anyone holding an appointment for them. What to avoid is not how many messages, but messages people cannot act on. A reminder with no way to move the appointment turns a would-be reschedule into a no-show.
Does it connect to our appointment software?
Most of the common programs can be connected, and Google Calendar works right away. Where a program is closed, we say so before you commit. Sometimes the honest answer is that the reminders can go out but rescheduling has to stay manual.
How does the waiting list actually work?
When someone cancels, the slot is offered to the waiting list in order, with a time limit, until someone takes it. Speed is the point: a slot offered within minutes of opening gets filled, and one offered the next morning does not.

Multiply last month’s missed appointments by your average sale. That number is what we are proposing to recover.

The numbers on this page come from public industry studies. They are not results from Amagenon clients. On the audit call we check them against your own numbers.

The audit

Find out what your process is actually costing you

A 30-minute call and a one-page report on the three automations that would help your business most. Free while we build our first case studies.