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Answer every new inquiry in minutes, automatically

Wherever a new inquiry lands (a form, an ad, a message, your inbox), the details are filled in, rated and saved in your customer list, the right salesperson is told, and the first reply has already gone out. It takes minutes, at three in the morning as readily as at three in the afternoon, and it ends the situation where inquiries arrive in five places and get answered from none of them.

What problem this solves

“Inquiries land in five different places and we reply the next day, once they have already bought from someone else.”

New inquiries arrive in a website form, a Facebook ad, an Instagram message, a shared inbox and somebody's phone. Nobody owns all five. The ones that land somewhere nobody is watching get answered the next day, by which time the buyer has already spoken to whoever replied first.

Speed is the whole point, and it is well established: the first business to respond has an advantage that shrinks by the hour. A customer who waits two hours is not a colder version of the same customer. They are somebody else's customer.

It is also the easiest service on this list to check, because you already know how many inquiries you get and how many become sales. Compare reply time and sales for the month before and the month after. If the numbers do not move, it did not work, and you will be able to see that.

What it gives back

Replies that go out in minutes instead of days, and one place where every inquiry lands.

Market contextFinding and sorting new customers is the most requested kind of automation, and freelance work on “AI integration” grew 178% in a year on Upwork. It is also the easiest result to check, because you already know how many inquiries you get and how many become sales.Source: Upwork, In-Demand Skills 2026

What happens, step by step

When someone fills out a form, answers an ad or sends a message, the details are saved in one place, the right salesperson is told, and the customer gets a first reply within minutes.
  1. 01Inquiry arrives
  2. 02Fill in the missing details
  3. 03Rate it and pick the salesperson
  4. 04Tell the salesperson
  5. 05First reply goes out
What it connects to
Automatic follow-upYour customer listCompany information lookupSlackEmail / WhatsApp

Who this is for

Every industry. This one is not specific to a sector. Wherever inquiries arrive from more than one place and a person is supposed to notice, the same problem shows up.

It suits teams from a single owner answering their own inquiries up to a mid-sized sales team that needs rules for who gets what, clear ownership and a record of what happened. It grows by adding more rules, not by changing shape.

It is the usual first project for a company that has never automated anything, because it is affordable, it works with programs you already pay for, and the result shows up in a number your team already watches.

Sectors
Cross-industry
Strongest fit
United StatesEuropeLatAm

What it costs

Setup and monthly care, by company size. These are the prices we would actually quote. See the full pricing page.
Setup cost and monthly retainer by company size
MicroBuild$400–$850Monthly$120–$250/mo
Small businessBuild$1,100–$2,200Monthly$300–$600/mo
Mid-marketBuild$2,800–$5,000Monthly$700–$1,300/mo

All prices are in US dollars. Work outside the agreed scope is $35–$60/hour. The cost of AI services is passed on at cost plus 20%, or you can use your own account with the AI provider.

Frequently asked questions

Will it reply to customers without us seeing it?
Only the first acknowledgement, and only in wording you approve. The point of the automatic reply is to keep the customer's attention until a person arrives, not to run the sale. Everything after that is your salesperson, working from a record that is already filled in and rated.
How does it decide which inquiry is worth more?
From rules you set, using details it looks up: company size, industry, where the inquiry came from, what they wrote, and whatever else you already use informally to decide who to call back first. We write your instinct down as rules and then adjust them based on what really turns into sales.
Does it work with our customer list?
The common ones, like HubSpot and Pipedrive, are straightforward, and most others can be connected too. If your customer list is a spreadsheet, that works as well and is a perfectly good place to start. Moving to a proper program later means changing where the details go, not starting over.
What about duplicates?
Avoiding duplicates is part of the job. We match on email and phone before anything is created. A customer who writes twice through two channels becomes one record with two sources, not two records competing for the same salesperson.

A customer who waits two hours already belongs to your competitor. We get them answered and saved in your customer list in five minutes.

The numbers on this page come from public industry studies. They are not results from Amagenon clients. On the audit call we check them against your own numbers.

The audit

Find out what your process is actually costing you

A 30-minute call and a one-page report on the three automations that would help your business most. Free while we build our first case studies.