WhatsApp Business Assistant Demo: Stays on Topic, Hands Over to a Person

Simulation · Aurora Calzado (fictional client)

A simulation of a fictional shop in Monterrey. It shows a WhatsApp assistant answering at 11 at night, politely declining anything outside its job, handing the whole conversation to a real person, and staying quiet once that person takes over. The chat is in Spanish because that is the shop's market. The dark panel explains each step in English. Click through each tab at your own pace.

Simulated fictional shop, not a real company

"The screen your customer sees carries your colour, never ours." The default is Amagenon's own green. The other three are examples, the same ones used in the reporting demo. The conversation stays Aurora Calzado's. Only the colour changes.

23:14WhatsApp

Aurora Calzado

business account · usually replies instantly

auroracalzado.mx/automatizacion/mensajes-whatsapp

What it costs, before and after 1 Oct 2026

Every message the assistant sends costs money from 1 October.

Today, replies sent within 24 hours of a customer's message are free. That is what every WhatsApp assistant's profit rests on, and Meta ends it on 1 Oct 2026. Move the second slider and see what a chatty assistant costs.

Customer conversations per month800

Messages sent per conversation5

Monthly plan$675

Rate by country (per message, from 1 Oct):

Messages sent

conversations × messages

WhatsApp charges from 1 Oct

$0 today for the same volume

Direct cost today

pre-written messages, the assistant and hosting

Direct cost from 1 Oct

+ replies to customers

Profit margin today

on the monthly plan above

Profit margin from 1 Oct

estimated, rates not yet published

Required clause · every WhatsApp proposal signed from today

WhatsApp's own charges for messages are passed on to the client at cost. Meta has announced a price change effective 1 October 2026 that adds charges for messages that are free today. Final rates will be published before 1 September 2026. Both parties will review the included volume when they are.

Rates are assumptions. Meta has not published the per-country rate for replies to customers. The monthly plan ranges are our catalogue's estimates, not numbers from real Amagenon clients.